Terms of service

We, RAAR Ventures LLC d/b/a Citizens Hemp, and our affiliates (collectively, “Citizens Hemp”, “we”, “us” and “our”), operate the website located at citizenshemp.com (the “Site”).

Citizens Hemp offers the Site, including all information, tools, features, programs and services available in connection with the Site (collectively, the “Services”, and each a “Service”) to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated in the following terms and conditions (these “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

Please read these Terms carefully before accessing or using our Services. By accessing or using any part of the Services, you agree to be bound by these Terms. If you do not agree to all of the terms and conditions of these Terms, then you may not access the Site or use any of our other Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes. These Terms do not apply to any other web page operated and/or owned by anyone other than Citizens Hemp.

THESE TERMS INCLUDE IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS, AND PROVISIONS THAT GOVERN THE PROCEDURE, JURISDICTION AND VENUE OF ANY DISPUTES. BY ACCESSING OR USING THE SERVICES, YOU ARE ENTERING INTO A LEGAL CONTRACT WITH US REGARDING YOUR USE OF THE SERVICES. YOU ALSO AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU AGREE TO BE BOUND BY THESE TERMS AND ALL ADDITIONAL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ANY PORTION OF THESE TERMS, YOU SHOULD NOT ACCESS OR OTHERWISE USE THE SERVICES.

YOU MAY NOT USE THE SERVICES IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT AT LEAST 21 YEARS OF AGE, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THE SERVICES BY APPLICABLE LAW.

1.Convenience and Information Only.

(a) Limitations of Our Services and Content.Subject to these Terms, we hereby grant you a non-transferable, non-exclusive, limited license to use and access the Services for your non-commercial use. The Services are provided to you as a convenience and for your information only. You agree that it is your responsibility to monitor changes to our Site. By merely providing you access to and use of the Services, we do not warrant or represent that: (a) any statement, documents, images, graphics, logos, designs, audio, video, interviews, educational materials or any other information provided from or through the Services (collectively, the “Content”) is accurate or complete; (b) the Content is up-to-date or current; (c) we have any obligation to update any Content; (d) the Content is free from technical inaccuracies or programming or typographical errors; (e) the Content is free from changes made by a third party; (f) your access to the Services will be free from interruptions, errors, computer viruses or other harmful components; and/or (g) any information obtained in response to comments or questions asked through the Services is or will be accurate or complete.

(b)Not Healthcare Advice. The Services are not intended to provide medical advice, diagnosis, or treatment. The Content provided on and through the Services are provided for informational purposes only. Please consult with your physician or other healthcare professional regarding any medical or health-related diagnosis or treatment options. Any claims made about specific products on or through the Services have not been evaluated by the United States Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent disease. You should not use the information provided through the Services for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a physician or other healthcare professional before starting any supplementation program, before taking any medication or nutritional, herbal, or homeopathic product, or if you have or suspect you might have a health problem. Each person is different, and the way you react to a particular product may be significantly different from the way other people react to such product. You should also consult your physician or other healthcare professional regarding any interactions between any medication you are currently taking and nutritional supplements.

(c) Certificates of Analysis. Certificates of Analysis are provided on our Site as available for the products offered. Such certificates are for informational purposes only and are provided as is. We do not warrant that the Content provided therein is accurate or that the products will conform exactly to the testing results. Questions about any certificates should be directed to the laboratory testing company identified on the particular certificate.

2.Use of Services and Content.

(a) Use of the Services. Citizens Hemp retains all its rights in and to the Services and Content. Citizens Hemp grants a license to you solely to use the Services and Content. You may copy or print a single copy of any page from our Site for non-commercial purposes if you do not remove, modify, or alter any copyright or proprietary rights notices that may be present. You may not otherwise use, modify, copy, print, display, distribute, publish, or sell any information, images, or other Content from the Services without our express, prior written consent.

(b)Restrictions on Use. You may not:
(i) remove or obscure any copyright, trademark, digital watermarks, proprietary legends or other +proprietary notices from any portion of our Services;

(ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit our Services, or any aspect of them, except as expressly permitted by us;

(iii) decompile, reverse engineer, jeopardize the correct functioning of any of the Services, or disassemble any of the Services, or otherwise attempt to derive the source code of the software (including the tools, processes, methods, and infrastructure) that enables or underlies any of the Services, except as may be permitted by applicable law;

(iv) cause or launch any programs, spiders, robots, or scripts or other automatic or manual devices or processes for the purpose of extracting, scraping, indexing, surveying, or otherwise data mining any portion of the Services, or unduly burdening or hindering the operation and/or functionality of any aspect of the Services;

(v) attempt to gain unauthorized access to or impair any aspect of the Services, or the related systems, servers, or networks;

(vi) use the Services for resale, time-sharing or other similar purposes;

(vii) use the Services to stalk, harass or harm another individual, or in any way that is in violation of any law or regulation;

(viii) impersonate any person or entity, or otherwise misrepresent your affiliation with any person or entity;

(ix) use any portion of the Services or any Content in any manner that may give a false or misleading impression, attribution or statement as to us or any other person or entity.

In addition to other prohibitions as set forth in these Terms, you are prohibited from using the Services or the Content:

(i) for any unlawful purpose;

(ii) to solicit others to perform or participate in any unlawful acts;

(iii) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;

(iv) to infringe upon or violate our intellectual property rights or the intellectual property rights of others. We reserve the right to terminate your use of the Services for violating any of the prohibited uses.

3.Updates. We may make changes to the Services, the Content or these Terms or stop providing any of the Services and/or the Content at any time and without further notice to you. You are encouraged to review these Terms frequently (the date of the most recent revision to these Terms appears at the end of these Terms). Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended.

4.Privacy and Electronic Communication. Personal data that you provide when you access our Site or create a User Account will be handled in accordance with our Privacy Policy (see https://associatedhemp.com/policies/privacy-policy), the most current terms of which are incorporated herein by reference. By creating a User Account or signing up for our newsletter, you consent to receive electronic communications from us unless you follow applicable opt out procedures. We will communicate with you by email or by posting notices on our Services. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

5.User Account and Security. To access certain features of the Site, we may require that you sign up using your email address and a password to create a user account (“User Account”). You are responsible for protecting your username, password, and User Account information from disclosure to third parties, and you are not permitted to circumvent the use of required encryption technologies, if any. While we may provide certain encryption technologies and use other reasonable precautions to protect your confidential information and provide suitable security, we do not and cannot guarantee or warrant that information transmitted through the Internet is secure, or that such transmissions are free from delay, interruption, interception, or error. If you wish to delete your User Account, please email us at support@ citizenshemp.com.

6.Online Sales.The products offered for sale are available while supplies last. These products may have limited quantities and are subject to return or exchange only according to our Return Policy in Section 8. We have made every effort to display as accurately as possible the colors and images of our products. The images and photographs are meant to assist you and are for information purposes only. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product made on our Site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

7.Accuracy of Billing and Account Information.

(a) Third Party Payment Processor. We may use a third-party service provider to process payments made through our Site. When you make a payment, we will transfer you to a secure network provided by our third-party processor through which all transactions are processed. You agree to promptly update your account and other information, including your email address and payment method details, so that we (and our third party service provider) can complete your transactions and contact you as needed in connection with your transactions. By providing us, or our service provider, with a payment method, you

(i) represent that you have authorized us to use that payment method;

(ii) represent that any payment information you provide is true and accurate; and

(iii) authorize us to charge you by using your selected payment method. Unless otherwise provided by law or by a particular offer from us, all purchases are final and non-refundable.

(b) Restrictions. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same User Account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

(c) Accuracy. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our Site.You agree to promptly update your User Account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You agree that you are solely responsible for activity that occurs under your User Account. We are entitled to act on all instructions received by anyone using your account, and we reserve the right to pursue any and all claims against any user of your account.

8.Return Policy. All sales are final. If any products arrive damaged, broken or part of your order is missing, you must notify us via email at [email protected] within 3 business days of the delivery date as provided by the shipper. Please save all packaging materials and damaged goods and our team will work with you to get the issue resolved in a timely manner.

9.Errors, Inaccuracies and Omissions. Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Services or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Services or on any related website, including without limitation, pricing information, except as required by law.

10.User Content.

(a) The Services include the ability for users to post testimonials or reviews based of the particular user’s experiences (“User Content”). Please be aware that information provided in the User Content is public and that the content you contribute, as well as your username, will be publicly visible. By posting User Content, you attest that you are not restricted or prohibited from making such content publicly available under law or contractual or fiduciary relationships.

(b) By submitting any User Content in any form to us, in addition to other provisions of these Terms, you automatically grant us, our successors and assigns, a perpetual, irrevocable, royalty-free, worldwide, non-exclusive, sublicensable and assignable right and license to use, copy, reproduce, modify, adapt, publish, edit, translate, create derivative works from, transmit, distribute, publicly display and publicly perform such User Content for the purpose of displaying and promoting such User Content on any Site owned or operated by, and in any related marketing materials produced by, us without further notice to you, or consent from you, and without any requirement to pay anything to you or anyone else. You will not have or obtain any rights in or to any form, media, or technology incorporating any of your User Content. You also grant us the exclusive right to incorporate your User Content into other works in any form, medium or technology, whether now known or later developed, for the full term of any copyrights, trademarks and other intellectual and proprietary rights (collectively, “Rights”) that may exist in that User Content. You also warrant to us that either you own all Rights in your User Content or all third party holders of Rights in your User Content have validly and irrevocably granted to you the right to grant the rights and licenses set forth above. You further acknowledge that we will be entitled to unrestricted use of the User Content for any purpose whatsoever, commercial, or otherwise.

(c) Please remember that, even if we review your User Content, you will be solely responsible for your User Content and the consequences of posting or publishing it. We do not endorse any User Content or any opinion, recommendation, or advice expressed on or through the Web Properties, and we expressly disclaim any and all liability in connection with User Content. You acknowledge that we, our site moderators, and our agents reserve the right, in our sole discretion, to refuse, move, and/or remove User Content available on or through the Site for any reason, or no reason. We are not responsible for any failure or delay in removing such User Content. You represent and warrant that neither your User Content nor your uploading, publishing or otherwise making available your User Content nor our use of your User Content as permitted herein will infringe, misappropriate or violate a third party’s intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation. You agree that you will not provide any User Content that is defamatory, libelous, hateful, violent, obscene, pornographic, invasive of another’s privacy, infringing of another’s intellectual property rights, unlawful, or otherwise offensive, as determined by us in our sole discretion.

11.Feedback. We welcome and encourage you to provide feedback, comments, and suggestions for improvements to the Services or products that we provided (“Feedback”). You may submit Feedback by e-mail to [email protected]. You acknowledge and agree that all Feedback will be solely and exclusively our property and you hereby irrevocably assign to us all right, title, and interest that you may have in and to all Feedback, including without limitation all worldwide patent rights, copyright rights, trade secret rights, and other proprietary or intellectual property rights therein.

12.Objectionable Material. You acknowledge that, in using the Services and accessing the Content, you may encounter material that you deem to be disturbing, offensive, or objectionable. You agree to use the Services at your sole risk and that we will have no liability to you for material that may be disturbing, objectionable, or offensive to you.

13.Age Requirements. You affirm that you are at least twenty-one (21) years of age, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms.

14.Disclaimers.

(a) No Warranties for Services. When using the Services, information will be transmitted in such a way that may be beyond our control. Accordingly, we make no warranty concerning the delay, failure, interruption, or corruption of any data, Content, or any other information transmitted in connection with the use of the Services.

YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES AND THE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, UNLESS THESE WARRANTIES ARE LEGALLY INCAPABLE OF EXCLUSION. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT THE SERVICES, THE CONTENT OR ANY SERVICES OR FEATURES OFFERED IN CONNECTION WITH THE SERVICES ARE OR WILL REMAIN UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEB PAGES ACCESSIBLE ON OR THROUGH THE SERVICES ARE OR WILL REMAIN FREE FROM ANY VIRUSES, WORMS, TIME BOMBS, DROP DEAD DEVICES, TROJAN HORSES, OR OTHER HARMFUL COMPONENTS. WE DO NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICES AT TIMES OR LOCATIONS OF YOUR CHOOSING, OR THAT WE WILL HAVE ADEQUATE CAPACITY FOR THE SERVICES AS A WHOLE OR IN ANY SPECIFIC GEOGRAPHIC AREA. WE MAKE NO REPRESENTATION OR WARRANTY REGARDING GOVERNMENT COMPLIANCE OF ANY SOFTWARE USED IN RUNNING THE SERVICES.

(b) Indemnification. You agree to defend, indemnify, and hold harmless Citizens Hemp and our directors, officers, employees, agents, successors and assigns from and against any and all claims, demands, suits, proceedings, liabilities, judgments, losses, damages, expenses, and costs (including, but not limited to, reasonable attorneys’ fees) assessed or incurred by us, directly or indirectly, with respect to or arising out of: (i) your failure to comply with these Terms; (ii) your breach of your obligations under these Terms; (iii) your use of the rights granted hereunder, including, but not limited to, any claims made by any third parties; (iv) your violation of any law or the rights of a third party; (v) any dispute or issue between you and any third party; and (vi) your willful misconduct. Citizens Hemp reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in that case, you agree to cooperate with our defense of that claim.

(c) Verify Data. You are responsible for establishing such procedures as you deem appropriate to verify the accuracy of data that you transmit using the Services, and we will have no obligation to verify the accuracy of that data. Your use of the Services is subject to the additional disclaimers and caveats that may appear throughout the Services.

(d) Geographic Restrictions. Citizens Hemp is based in the state of New York in the United States. We provide the Services and the Content for use and access only by persons located in jurisdictions where such access is legal and compliant with local laws and regulations (the “Permitted Jurisdictions”). Any access to or use of the Services outside the Permitted Jurisdictions is illegal and prohibited. Thus, access to or use of the Services may not be legal by certain persons or in certain jurisdictions outside the Permitted Jurisdictions, and we make no claims that the Services or our Content is accessible or appropriate outside of the Permitted Jurisdictions. If you access or use the Services from outside the Permitted Jurisdictions, you do so on your own initiative and are responsible for compliance with local laws.

15.Limitation of Liability.

IN NO EVENT WILL WE OR OUR AFFILIATES, OR ANY OF OUR RESPECTIVE OFFICERS, DIRECTORS, AGENTS OR OTHER REPRESENTATIVES, BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES AND/OR THE CONTENT PROVIDED IN CONNECTION WITH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES AND/OR THE CONTENT PROVIDED ON OR THROUGH THE SERVICES. IN ADDITION, WE WILL NOT BE LIABLE FOR ANY NEGATIVE REPERCUSSIONS TO ANYONE BASED ON THE USE OF OR INABILITY TO USE THE SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY LOST GOODWILL, SALES OR PROFITS. WE ARE NOT LIABLE FOR ANY PERSONAL INJURY, INCLUDING DEATH, OR PROPERTY DAMAGE CAUSED BY YOUR USE OR MISUSE OF THE SERVICES AND/OR THE CONTENT. WE ARE NOT RESPONSIBLE FOR (A) INACCURACIES OR ERRORS IN OR OMISSIONS FROM THE CONTENT; (B) DELAYS, ERRORS, OR INTERRUPTIONS IN THE TRANSMISSION OR DELIVERY OF THE CONTENT; OR (C) LOSS OR DAMAGE ARISING THEREFROM OR OCCASIONED THEREBY, OR BY ANY REASON OF NONPERFORMANCE. REMEDIES UNDER THESE TERMS ARE EXCLUSIVE AND ARE LIMITED TO THOSE EXPRESSLY PROVIDED FOR IN THESE TERMS. BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW. THESE TERMS GIVE YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM ONE STATE OR JURISDICTION TO ANOTHER.

16.Third Party Content. We may provide hyperlinks to other websites maintained by third parties (collectively, “Third Party Content”) by framing or other methods. We do not monitor Third Party Content and can make no guarantee as to the accuracy or completeness of such Third-Party Content. The links to Third Party Content are provided for your convenience and information only. The content on any linked website is not under our control and we are not responsible for the content of linked websites, including any further links contained in a third-party website. We make no representation or warranty in connection with any Third-Party Content, which at all times and in each instance is provided “as is.” If you decide to access any of the third-party websites linked to the Services and/or any Third-Party Content, you do so entirely at your own risk. If a third party links or refers to the Services, it is not necessarily an indication of an endorsement, authorization, sponsorship, affiliation, joint venture, or partnership by or with us. In most cases, we are not even aware that a third party has linked to or refers to the Services.

17.Intellectual Property. We expressly reserve all of our intellectual property rights in and to the Content and Services under all applicable intellectual property laws, including copyright laws. No portion of the Content may be reproduced in any form or by any means, except as provided in Section 2 (Use of Services and Content) and elsewhere in these Terms. We are the owner or authorized licensee of, or are otherwise permitted to use, all trademarks, service marks, and logos used and displayed by us through our Services. All trademarks and service marks of Citizens Hemp that may be referred to through our Services are the property of Citizens Hemp. Other parties’ trademarks and service marks that may be referred to through our Services are the property of their respective owners. Nothing from or through our Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of our trademarks, service marks, logos, or copyrighted materials without our prior written permission.

18.Termination of Service. We may suspend or terminate your right to access portions of the Services, at any time, without notice, for conduct that we believe violates these Terms and/or is harmful to other users of the Services, to us, to our partners, to the contributors, to the business of our Internet service provider, or to other information providers, or as we otherwise deem appropriate, in our sole discretion.

19.Additional Remedies. You acknowledge that your conduct that is inconsistent with these Terms may cause us irreparable damage for which remedies other than monetary relief may be inadequate. In such instances, you agree that we may seek injunctive or other equitable relief to restrain such conduct without the necessity of proving actual harm or posting a bond.

20.Governing Law, Jurisdiction, and Venue. You agree that all matters relating to your access to, or use of, the Services will be governed by the laws of the state of New York, without regard to any conflict of laws principles. You agree and hereby submit to the exclusive personal jurisdiction and venue of state courts located in New York with respect to such matters.

21.Local Laws. We make no representation that any Content or other materials in the Services are appropriate or available for use in jurisdictions that are outside the United States. Access to the Services from jurisdictions where such access is illegal is prohibited. If you choose to access the Services from other jurisdictions, you do so at your own initiative and are responsible for compliance with applicable local laws.

22.Assignment. You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

23.No Waivers. The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Citizens Hemp.

24.No Third-Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

Your Consent to These Terms of Use

By accessing and using the Services, you consent to and agree to be bound by these Terms. If we decide to change these Terms or some part of them, we will make an effort to post those changes on this web page so that you will always be able to understand and agree to the terms and conditions governing your use of the Services. If you provide us with an email address, we may also provide any notice to you under these Terms by sending a message to that email address. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current. Your use of the Services following your acceptance of any amendment of these Terms will signify your assent to and acceptance of the revised Terms for all previously collected information and information collected from you in the future.

If you have additional questions or comments of any kind, or if you see anything in the Services that you think is inappropriate, please let us know by sending your comments or requests to:

Effective as of April 23, 2020
Last updated on April 23, 2020